SHIPPING & FULFILLMENT
Unless otherwise noted, once your order is placed we strive to have your package shipped within 3-5 business days (excluding holidays and weekends).
We currently offer free domestic shipping, and international shipping [Canada] flat rate of $125 per shipment. For additional locations: Alaska, Hawaii, all other International locations - please reach out to us for a custom shipping quote. Please email us at email@example.com Unfortunately, we do not ship to APO/FPO/PO, or Puerto Rico.
Domestic orders are shipped via UPS or FedEx Ground, and your order may require signature delivery. International orders are shipped via UPS. Packages ship with tracking. In the event a package becomes lost in transit, we will do our best to work with our shipping partner to remedy the situation. If the package is deemed lost with our shipping partner and all other methods for recovery have been unsuccessful, we will provide you with store credit. Photographs of all contents are taken prior to departure, and we are not responsible for stolen or lost packages upon delivery or for any inclement weather issues. Loomologie is not responsible for any international taxes, duties, holds or import fees.
Please keep in mind with the ongoing global pandemic, there may be transit delays. We thank you for your patience and support!